If you would like to test the latest versions of Auto-Bounce before they are released to the public, you can request to join our beta team. Qualifications for the Public Beta Team: You must be a registered owner of Auto-Bounce. Submit your results at least 2-4 times a month. (participation will be evaluated regularly) Be able to follow instructions with attention to detail. Be kind, courteous, and professional. To Join: Login or create a user account here After your account is active (note the email you used to register), click on the Support Link above & click "Submit Ticket." Enter the Subject "I want to Join the Beta Team." Under "Issue Type," choose "BETA Team Request." Enter your Mac Model and Logic Version in the fields. In the Description, please write your full name, email address, and why you will make a great beta tester. And that's it. If you are accepted, you will be notified via email. Thanks for your interest in joining our beta team!

Jump to any video by clicking below. Quick Intro to Auto-Bounce™ How to Configure Logic Pro Logic Pro Preparation Tips Auto-Bounce Interface Overview Stem and Mix Mode Basics Choosing your Start and End Points Using the Naming Convention Editor AUX Channel Muting and Master Out Insert Bypassing Using the Visibility Filters THE USER MANUAL can be found HERE Coming soon... Advanced Techniques for running multiple jobs Quick Intro to Auto-Bounce™ How to Configure Logic Pro Logic Pro Preparation Tips Auto-Bounce Interface Overview Please note that this video depicts an older version of Audio-Bounce and is missing the Save Job Sets buttons. An updated video will be posted soon. Stem and Mix Mode Basics Choosing your Start and End Points Using the Naming Convention Editor AUX Channel Muting and Master Out Insert Bypassing Using the Visibility Filters

Pre-Sales Questions: Technical Issues:

We know you are busy, and we respect your time. We can help you most time-efficiently if you follow these instructions when reporting an issue. If you are super rushed, #2 below is the bare minimum we need to start resolving your problem. Before contacting support: 1. Please ensure you are using the latest version of Auto-Bounce. The most recent releases and public betas can be found here. 2. Before sending a support request, please check the Knowledge Base, Quick Start Guide, and F.A.Q. 3. If you need to contact us or report a problem, you can submit a ticket by clicking here. In order to address your issue as quickly as possible, please include the following in your report: Please include your Auto-Bounce version, Logic version, Mac OS and Model. A Video Capture of the issue (we recommend DropBox Capture or Quicktime) The Logic Project you are using. (You can remove MIDI, Audio and all PLUGINS if you have security concerns) The Crash Report file. Instructions are below. (Do not copy and paste the crash report) A Debug Report. Instructions are below. Again, If you are in a rush, the video capture is the most important thing to send us and is often enough to resolve most issues. If you do not see an immediate response in your email, it may have gone to your spam folder. To ensure you don't miss our response, please allow emails from "support@auto-bounce.freshdesk.com" and add this email address to your address book. Sending us a Crash Report: 1) Open the Console application on your Mac. 2) Click on "Crash Reports" in the left panel. 3) Make sure your reports are sorted by Date, with the newest one at the top 4) You should see "AutoBounce" at the top under "Process Name." 5) Right-Click (Control-Click) on the AutoBounce entry and select "Reveal in Finder." 6) A new Finder window will open. Please drag that ".ips" file into your reply to us. Sending us a Debug Report: In some cases, we might request that you send us a debug report. If so, the video below will walk you through the process.

Technical Requirements: Auto-Bounce™ runs on Mac OS 11 (Big Sur) and higher and requires Logic Pro version 10.7.4 or higher.  Logic Pro must be set to run in “English.” Click here for further instructions (https://auto-bounce.freshdesk.com/support/solutions/articles/151000075863-auto-bounce-doesn-t-run)on how to set Logic Pro to English. Auto-Bounce™ requires that both Logic and Auto-Bounce are always visible. You cannot use any other apps while Auto-Bounce is running. Auto-Bounce is not a background application. Auto-Bounce bounces through the Master Output Channel. Auto-Bounce supports bouncing in Stereo, Mono, and Surround, BUT it cannot switch between them.  This means you must FIRST set Logic’s Master Out Fader to the type you want before running Auto-Bounce.  For most users, this will be the default Stereo Master Out fader. Auto-Bounce is intended to be used after you are finished working on your Logic Project and ready to run mixes and stems. Before opening Auto-Bounce, you must have your tracks and stacks already named to identify them in the Auto-Bounce track list area. If you change the track list in ANY way after opening Auto-Bounce, you must quit Auto-Bounce, re-launch it, and re-scan the Logic Project. This will erase all your Auto-Bounce jobs and settings. So make sure you are ready to start bouncing before opening Auto-Bounce. How to configure Logic Pro for Auto-Bounce (please allow 15-30 minutes for the initial one-time setup) Please Note:  Make sure your Logic screen set is unlocked. Otherwise, the changes you make will not remain in place. You CAN turn on other Control Bar Settings, but the ones indicated above must be checked. If the selected buttons are not visible in your control bar after turning them on, ensure your Logic window is wide enough to display them. TRACK HEADER CONFIGURATION Track names must be at least partially visible in your tracklist. Make your Mixer Panel Wide Enough to show this. And Tall Enough to show this. Change Logic's Clock Format to the 4-Segment Display Shown Below This is accessed from the main menu: Logic 10.7x: Logic Pro / Settings / Display Logic 10.8x: Logic Pro / Settings / View Import the Logic Key Command File found in the Auto-Bounce Folder. OR...If you choose to customize them, they must be entered into BOTH Logic Pro and Auto-Bounce Preferences. After the initial Logic Scan, you can access the Auto-Bounce Key Commands from the preference window. These are the default Auto-Bounce Key Commands.
 You are now ready to launch Auto-Bounce. Open Auto-Bounce, Scan, and Do Not Touch anything Until this window disappears. If you experience any issues during the scan, try closing plugin windows and refer to the Troubleshooting Guide and user manual. Depending on the number of tracks, it might take several minutes for Auto-Bounce to restore Logic to its original state after the initial scan. This is normal. Please be patient. You are now ready to start using Auto-Bounce. PLEASE Read the Manual, and watch our videos.(https://youtube.com/playlist?list=PLSulUFRTnvB9KDbA5-y_NVUlqt4Ntu2jc) Power User Tips 1. Before launching Auto-Bounce, do a “Save-As” of your Logic Project and add “Pre Stem” or “for AB” to the title. This will allow you to create a “cleaner” version of your Logic Project better suited to bounce stems from. For example, you can speed things up by: a) Delete Unused Tracks. (the fewer tracks, the faster Auto-Bounce works) b) Hide or Turn Off tracks you don’t need for bouncing. (Auto-Bounce’s main window filters these out by default, making it quicker and easier to select only the things you want to bounce) c) Ensure all your track stacks and tracks are named as you want them to be when exported. 2. DON’T WASTE your TIME. Setting up Auto-Bounce should be quick and easy. Some users skip the instructions and needlessly create a separate job for each stem. This is WRONG and wastes tons of time! To run a set of stems, all you need is a single job in “Stem Mode” and just select all the tracks/stacks that you want to bounce individually....that’s it! Watch this video (https://youtu.be/ujVL-5obg3g)to see Tom Salta prepare 3 mixes and 2 sets of stems in 60 seconds! TOM’s TIP: I group all my tracks into Folder Stacks, which I name according to the Stem they will be a part of. Then I collapse all the folder stacks, so my Logic project is nice and neat, only showing the Stack or Track names I want to bounce. When I open Auto-Bounce and hit scan, it will match the view of my Logic track list. Then I click “Select All” and press “Bounce” ... Done! 3. Once you configure your Logic Pro Control Bar and Track Header settings to work with Auto-Bounce, save them as your default settings. This will allow you to apply them to any Logic Project in seconds and ensure it will work with Auto-Bounce. 4. Test the volume of the Auto-Bounce Notification sound before you run your stems. IT MAY BE LOUD! Press the speaker icon on the upper right. This will allow you to toggle the notification volume to your liking. 5. For even more videos, visit the Auto-Bounce series of videos on YouTube here.(https://youtube.com/playlist?list=PLSulUFRTnvB9KDbA5-y_NVUlqt4Ntu2jc)(https://youtube.com/playlist?list=PLSulUFRTnvB9KDbA5-y_NVUlqt4Ntu2jc)